Major accountabilities:

• Responsible to validate documents (business review, HR documents, PS&PV strategic documents) and ensure they are correctly processed in PS&PV Sharepoint.
• Manage Novartis key documents and information exchange with GDD and external stakeholders.
• Provide operational support to PS&PV leadership team for organizational tasks and management of the meetings (e.g. leading the meeting preparation, preparation of slide decks, minutes incl follow-up, independently handling correspondence, coordinating and tracking appointments and deadlines).
• Process incoming/outgoing mail, schedule appointments/manage calendars
• Make both global and domestic travel arrangements
• Process complex expense reports
• Ensure adequate global reporting of FTEs, staff list, project organograms, updates every month.
• Human Resources Support – assist in recruitment, induction of new associates, joining and exit formalities and ensure compliance with administrative processes including processing of awards.
• Contribute and lead process improvements for administrative activities for PS&PV Hyd site.
• Support, train on the adequate use of HR, Financial Applications & Systems
• Organize internal/external meetings, ‘connects’ with staff, videos and conference calls; staff meetings, Town halls.
• Coordinate and lead administrative aspects of PS&PV events (Site) including Visitor programs.
• Assist in the development of slide presentations and communications for Site Head/ LF Head
• Maintain departmental files and proper submission of approval forms
• Handle confidential information and communication with all levels of management in a professional manner.
• Follow-up on projects assigned to various managers to ascertain status and to assure timely completion
• Mentor other administrative support personnel with the department;
• Function as coverage for other Administrators
• Handle various projects as required.

Key performance indicators:

• Feedback from internal and external Development team stakeholders (as defined above)
• Feedback from selected customer groups (e.g. team members, HR, Line Managers, associates)
• Successful implementation of agreed PS&PV projects & actions plans
• Agreed outcomes from key external projects

Minimum Requirements:
Work Experience:

• Relevant experience for around 4 years
• Work experience in a similar (pharmaceutical, research) environment will be an advantage.
• Reliable and able to work independently, proactively and under pressure with minimum supervision.
• Good organizational and communication skills. Familiarity with office automation tools. Willingness to work in teams and flexible time schedule when necessary.
• Strong interpersonal skills, with high customer focus and good negotiation background
• Track record to work independently in a highly efficient way, managing multiple priorities across a highly matrixed global organization.
• Well-organized, evidence for executing with a high degree of details and excellent follow-up skills and persistency.
• High proven ability to influence others without direct authority (within and outside of Novartis).
• Basic knowledge of external vendors and supplied services is a plus.

• Functional Breadth.
• Collaborating across boundaries.
• Operations Management and Execution.

EDUCATION:

• University Degree (Bachelors) in Science/ Commerce with proficiency in computer knowledge / Data entry in Pharma documentation. Very good communication skills in English.
• Good knowledge of Corporate Responsibility principles, Knowledgeable in operations, project management

Skills:

• Databases.
• Employee Training.
• Filing (Documents).
• Pharmacovigilance.
• Reporting.

Languages :

• English.